Privacy Policy

Privacy Policy for EsteponaRental

At EsteponaRental (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert URL], contact us, or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal data:

  • Identity Data: Name, surname, passport/ID number.
  • Contact Data: Email address, phone number, mailing address.
  • Booking Information: Rental dates, property preferences, number of guests.
  • Payment Data: Billing address, payment method (we do not store full card details).
  • Technical Data: IP address, browser type, device information.
  • Communication Data: Messages or inquiries sent through our contact forms or email.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and manage bookings and rental agreements.
  • To respond to inquiries and provide customer support.
  • To send booking confirmations and important updates.
  • To improve our website and services.
  • To comply with legal obligations (e.g., tax, law enforcement).

3. Legal Basis for Processing

We process your data under the following legal bases:

  • Contractual necessity: To fulfill our agreement with you.
  • Legal obligation: For compliance with laws (e.g., tourism registration).
  • Legitimate interests: For business purposes such as customer service and website improvement.
  • Consent: When you voluntarily opt-in to newsletters or marketing.

4. How We Share Your Data

We may share your personal data with:

  • Service providers (e.g., IT support, property managers, payment processors).
  • Local authorities, when required by law (e.g., police or tourism boards).
  • Third parties, in the event of a business transfer, merger, or acquisition.

We do not sell your personal data.

5. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses or adequacy decisions.

6. Data Retention

We retain personal data only for as long as necessary for the purposes outlined in this policy, or to comply with legal obligations.

7. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data.
  • Request correction of incorrect data.
  • Request deletion of your data (“right to be forgotten”).
  • Object to or restrict processing.
  • Request data portability.
  • Withdraw consent (where applicable).
  • Lodge a complaint with a Data Protection Authority.

To exercise any of these rights, contact us at:
📧 hayley@esteponarental.com

8. Cookies and Tracking

We use cookies and similar technologies to improve website functionality and user experience. You can manage or disable cookies through your browser settings.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.”

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
esteponarental
📧 Email: hayley@esteponarental.com